Reporting Manager

• Reporting is always real,time 7 days a week, 24 hours a day
• Multi Level insight into sales trends: figures per channel, trends, comparisons between chains / Region
• Possibility of clean ordering monitoring (drop outs) integration starting Clean ordering is saving money (no re-work afterwards)
• Dealer Control (scorecards) → all information per dealer (= outlet) are visible, such as: number of orders per product, number of POS orders, several contacts (history), statistics
• Web Servicesc (B2B XML) reports
• Head office reports
• Incident reports
• And many more

 

B2B Services
With the performance manager the various parts of the B2B (XML) Interfaces can be measured and recorded. It is therefore possible to provide real-time up-to-date information on the status of various services. The log files are maintained for possible further investigation e.g. when a large decrease in orders in a given period takes place, these logs can point out to the exact root cause of the problem and whether this is related to a not (good) performance of a B2B service.

Bonus Manager
Calculate partner commissions based on the same parameters as employees, such as commission on sales, quantity, inventory, profitability, inventory total profit, and more. Set different bonuses for different channels/resellers. Pay regularly or irregular. Approve or disapprove bonuses.

Campaign Manager
With the campaign manager, individual marketing campaigns can be managed and operated through multiple channels. Campaigns can be set to a specific channel or store level. Also an existing profile of an existing channel can be linked to a campaign through restrictive rules. This gives users access to that specific campaign only to if they meet the profile set (criteria).

 

Communication Manager
The news manager is the communication platform within ODS2 PRM . With the news manager to news can be created, managed and be broadcast. While publishing the news can be targeted for specific groups of users. The setting is completely dynamic, each user level can be set, to make sure every user (reseller or chain) will receive the news he is entitled to receive. News can also be pre published and set live on a pre set date. ODS2 PRM will automatically display the news when it is valid for publication. Within the new manager also product-related issues are managed and or documents are made available.

FMS & FSS Integratie
What are sales figures without insight in marketing figures and they other way around? ODS2 PRM offers seamless integration with the 2 other software solutions offered by ODS2. Easy correlate sales figures with collected marketing information from the field. Easy processing and monitoring Field Sales Orders via the PRM solution.

Authorization Manager
Authorization within PRM plays an important role. There may be many variations which have to be created, each with different rights and roles. For example a channel manager who have access only to their own channels or a headquarters accounts with rights that include all of its branches and functional managers who only have access to interface information and incident management. In other words, the entire indirect retail organization can easily be accommodated in PRM .

Forecast Manager
The forecast manager is a new dimension to the sales reporting. By introducing targets (sales targets), and sales history the system can calculate what the expected sales will be and whether the targets will be reached. This can be viewed on different periods (annual, monthly or a free range) and also the amount of dimensions can be determined. Even a prediction for each channel, product or store can be executed. A combination of these dimensions are also possible. The manager can forecast display both graphical and tabular data.

Payment Manager
Full filling the reseller bonuses is a crucial part of being a successful retail organization. The payment manager makes auto bulk payments easy, therefor-saving time and money.

Dealer Manager
Maintaining of resellers and channels becomes very easy and fast in the ODS2 PRM solution. For example; Add sub resellers, link specific channels to specific campaigns, bonus structures or products that they are allowed to sell. Export dealers, bulk import, change passwords, are among many others standard features. There may be countless variations made from head office accounts to self-employed professionals.

Incentive Manager
Based on the amount of sales, each reseller, channel or independent sales rep can be rewarded with incentive points. These points can then be used to order incentive products from the built in store.

Ticket Manager
The ticket system handles internal (personal) communication. The ticket system allows users of the ODS2 PRM to communicate with the administrators of the ODS2 software. These can be different users in the layer of the software. The ticket system also checks if tickets stay open too long. In that case a notification can be sent to another user within the administration.

POS Manager
Offering Point of Sale materials towards the retail channels is crucial, but can be also a very expensive undertaking if correct processes and monitoring are not in place. How much was shipped, was it shipped for free, was the POS free of charge or not? How much did a specific reseller / chain order in a specific period of time. Crucial questions which play a big role in the cost per sale. With the built in POS manager, there is always full control about.

Product Portfolio Manager
Inside the product portfolio manager the complete range of services (products) can be added and managed easily. Besides services, such as an Internet subscription products may contain physical attributes, such as TV tuners, smart card, etc. Any combination is possible, no limitations. Example. Interactive TV & Electricity from another supplier as a cross sell product van be added within seconds! PRM is also suitable for multi-markets and thus future-proof. Functions such as add, update, delete, clone, are standard features within this module.

Database Management
The databases (e.g. retail chains, stores, employees, clients, products) are centrally managed, in effect minimizing the risk of file corruption.

Authorization Management
Authorizations are established for both clients and employees, so that each user has access to information that he/ she has been authorized (e.g. chains, stores, questionnaires, reports, documents).

Planning Module
Visits and visit frequencies are scheduled and managed in this Module. The frequency of visits can be based on (e.g. chains, stores, collectors, days of the week).

Incentive Manager
Managers continuously demand accurate insight into performance figures. This Module enables management to develop a thorough and comprehensive understanding of chain, store, and employee performance.

Questionnaire Module
Questionnaires are created within this module. Questionnaires can be built with various types of questions (e.g. open-ended, multiple-choice, yes/ no, number, time, date, grid). Furthermore, the FMS Solution allows users to develop questions based on logic. For example, depending on the answer of a prior question, administrators can develop secondary questions to acquire further information.

I-Pad & PDA
This Module provides users with real-time insight into the performance of sales channels (e.g. chains, stores). High quality analytical and reporting tools can be utilized to compare the performance of these various sales channels. Results are presented in a variety of formats (e.g. tables, graphs, charts, data source).

Reporting and Analysis Module
This Module provides users with real-time insight into the performance of sales channels (e.g. chains, stores). High quality analytical and reporting tools can be utilized to compare the performance of these various sales channels. Results are presented in a variety of formats (e.g. tables, graphs, charts, data source).

Photo and Video Management
Photos and videos are easily imported, managed and shared in the FMS Solution. This Module permits administrators to see the presentation, positioning and promotion of products as they appear on the shop floor.

Human Resource Management Module
This Module assigns employees to selected projects. Furthermore, it allows administrators to monitor and evaluate employee performance and productivity, as well as employee and merchandiser schedules. This is a powerful tool commonly used for Human Resource and Project Management purposes.

Database Management
The databases (e.g. retail chains, stores, employees, clients, products) are centrally managed, minimizing the risk of file corruption.

Authorization Management
Authorizations are established for both clients and employees, so that each user has access to information that he/ she has been authorized to view.

Planning Module
Visits and visit frequencies are scheduled and managed in this Module.

Incentive Manager
This Module enables management to develop a thorough and comprehensive understanding of client and employee performance.

Questionnaire Module
Questionnaires are created within this module. Questionnaires can be built with various types of questions (e.g. open-ended, multiple-choice, yes/ no, number, time, date, grid). This module allows users to develop questions based on logic. For example, depending on the answer of a previous question, administrators can develop secondary questions to acquire further information.

I-Pad & PDA
This Module provides users with real-time insight into the performance of employees and sales results. The mobile functionality of the software allows for changes and uploading of data in the field in real-time.

Reporting and Analysis Module
This Module provides high quality analytical and reporting tools to compare and analyze results. Results are presented in a variety of formats (tables, graphs, charts, data source).

Photo and Video Management
Photos and videos are easily imported, managed and shared in the FSS Solution. Photos and videos can be uploaded from the PDA allowing the administrator to “see” what’s taking place in the market.

Human Resource Management Module
This Module assigns employees to selected projects. It allows administrators to monitor and evaluate employee performance and productivity, as well as employee schedules.